Pilot Initiative to Cut Down on Package Theft and Reduce Truck Traffic Using Secure Public Delivery Lockers Expanded

LockerNYC location in use in Manhattan. Credit: NYC DOT

LockerNYC Program Provides Free Public Delivery Lockers on Sidewalks That May Be Used To Send and Receive Packages 

Thirty-Six New Pilot Locations Will Be Added This Fall, Expanding the Overall Network of Lockers to 70 Locations

The next phase of LockerNYC, NYC DOT’s free, secure public delivery locker program was announced today. LockerNYC, launched in April 2024, is designed to cut down on thefts by providing a secure place to send and receive packages while also reducing delivery truck trips by consolidating more deliveries at central locations. New Yorkers will have access to lockers at thirty-six additional locations across the five boroughs on public sidewalks and indoors. Over the next several weeks, the network of free lockers will be expanded to 70 pilot locations. New Yorkers can sign up for free and manage orders online. This expansion marks the final phase of the LockerNYC pilot before NYC DOT evaluates the program next summer.

Since the LockerNYC pilot program launched in April 2024, New Yorkers have made over 15,000 reservations for secure package pickup and drop-off. 

In addition to cutting down on package thefts, the program is designed to improve street safety and sustainability. Large delivery trucks are often high-polluting and can present safety risks for pedestrians, cyclists, and everyone who shares our busy streets. Centralized deliveries can reduce the high volume of delivery truck traffic.

The program is available to anyone who is interested and, unlike other delivery lockers, the LockerNYC program serves multiple delivery carriers. To ensure security, all locker locations are equipped with security cameras, LED lighting, and anti-theft mechanisms on locker compartments.

More information on LockerNYC is available online.

Curb Management Action Plan

With nearly 90 percent of goods moving into and through the city by truck, the City of New York ‘s LockerNYC pilot is part of NYC DOT ‘s efforts to reimagine freight delivery in New York City, restructure freight distribution, and create a sustainable last-mile delivery system for getting goods where they need to go.

NYC DOT launched the ‘Smart Curbs’ program on the Upper West Side in 2024 to implement and evaluates new treatments and regulations to improve safety, reduce congestion, create vibrant and clean public spaces, support orderly local deliveries, and more.

In April of this year, NYC DOT also launched the first pilot locations for the ‘Microhubs’ program that established safe, dedicated spaces for truck operators to transfer deliveries onto safer and more sustainable modes of transportation for the last leg of delivery, including e-cargo bikes, handcarts, and smaller electric sprinter vans.

Demand for curb space in New York City – from trash collection and bike lanes to truck loading and parking – is increasing and NYC DOT is responding to address these new demands. ‘Smart Curbs,’ ‘Microhubs’ and the broader Curb Management Action Plan, released in September 2023, are efforts to address the dynamic community needs of today while better preparing the city’s streets for the future. These efforts build on the core tenets of the ‘New’ New York panel’s action plan, which identified public space as a key force for the city ‘s economic recovery.