Credit: MTA

System Enables Mobility Device Users to Secure Themselves Without Assistance from Bus Operator

Technology to be Implemented on 10 Buses Along the M7 and Designed to Improve Boarding Process Without Compromising Safety 

The Metropolitan Transportation Authority (MTA) today launched a six-month pilot to test an automated wheelchair securement device, the Quantum Self Securement Station, on 10 buses along the M7 route. The system is designed to allow people using manual or power wheelchairs to independently secure themselves on a bus with just the push of a button. Currently, bus operators must leave their seat to secure a wheelchair in place and free the wheelchair from its position to let the customer off. Quantum streamlines that process by improving the experience for customers who use wheelchairs and speeding up the bus for all riders.

Adding Quantum to the ten buses began today and will be finished by the end of next week. The M7 was chosen because of the high-volume of mobility device users along that route. Customers will be able to know if their bus has Quantum by a decal on the side of the bus near the front-boarding door. There will be one Quantum Self Securement Station on each of the ten buses. Passengers will still have the option to use the traditional 4-point securement with the assistance of a bus operator, if preferred. Whichever method a customer chooses, the bus operator will be available to help. 

This is just the latest in the MTA’s work to celebrate Disability Pride Month. Last week, the MTA announced the expansion of new wayfinding tools, opened three new accessible stations, and held multiple events highlighting accessibility. Recaps of these events can be found here.

“We are excited to test this new automated technology that can greatly improve the commuting experience of passengers who use wheelchairs,” said New York City Transit President Richard Davey. “It allows customers to board and secure themselves more quickly and effortlessly, while requiring minimal to no assistance from the bus operator – promoting independence and autonomy over their own journey.”

Quantum is a product by Q’straint and each unit costs approximately $18,000. The MTA will be collecting customer and operator feedback on their experiences with Quantum, as well as the operation and maintenance costs of the system. Data and feedback collected during this pilot will be used to determine whether the pilot is extended and whether to further invest in new securement technologies.

For further instructions on how Quantum works, please visit our dedicated webpage:

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